SugarHouse casino customer service. SugarHouse online casino has a variety of ways that you can use to contact it when faced with any glitch. They are: Email: You have to fill in an on-site contact form, and your issue will be resolved within 24 hours. Phone: You can also call the toll-free line available on the casino website. Customer Service. Customer service is important at a big casino like SugarHouse because there are going to be issues that require help now and then. That’s why it’s important to have someone to speak with for help, as well as a resource center to look through. We've thoroughly reviewed SugarHouse Casino NJ and gave it a good reputation rating.It's generally a good casino to play at, but there are some things worth noting. In our review, we've considered the casino's player complaints, estimated revenues, license, games genuineness, customer support quality, fairness of terms and conditions, withdrawal and win limits, and other factors.
The SugarHouse online casino in New Jersey offers more than 600 game titles, slots and table games, including online blackjack, poker, roulette and baccarat.
Along with live dealer table games, SugarHouse NJ adds multiple new titles every month, so your game selection never gets old.
SugarHouse Casino offers a 100% match bonus on first deposits of up to $250. It showcases a unique one-time playthrough requirement, as well as the iRush Rewards loyalty program.
Be sure to use the promo code PLAYNJ when you register for a new account to claim your 100%, up to $250, deposit match bonus.
The chance to win cash by playing at SugarHouse NJ makes this casino exciting.
Whether you’re an experienced gamer or you are a newbie giving online gaming a try, you can count on having a good time at New Jersey’s PlaySugarHouse.com.
Read on to learn more about SugarHouse Casino.
SugarHouse NJ promotions
The SugarHouse online casino features a vast number of promotions and no deposit bonuses for players of all abilities.
Furthermore, the loyalty program doesn’t require that you spend megabucks to earn cool gifts and cash prizes.
Even first-tier members can earn points that they can exchange for prizes with guaranteed cash bonuses.
If you want the opportunity to play cash games at SugarHouse NJ, you have to be 21 years or older and physically within New Jersey state lines.
When you’re ready to open an account and begin playing at the SugarHouse online casino in NJ, you’ll want to take advantage of its first deposit match bonus.
Read on to learn more.
Get your $250 deposit match bonus from SugarHouse today!First deposit 100% match bonus, up to $250
Be sure to use the promo code PLAYNJ when you register for a SugarHouse account to qualify for the 100% first deposit match, up to $250, promotion.
Once you make your first deposit of at least $10, you will need to activate the promo before SugarHouse can deposit the funds. To do so, visit the bonus bank in the “My Account” menu at the top of the page.
What sets the SugarHouse online casino ahead of the rest is its one-time playthrough requirement.
Yes, you can find online casinos with a much larger welcome bonus; however, you are not likely to walk away with your money as quickly.
All SugarHouse Casino NJ players should read the terms and conditions for complete details on all the promotional offers.
SugarHouse Casino affiliate code
Editor’s reviewSugar House Casino
Summary
One of the newer faces in NJ's legal online casino market impresses with a strong software platform packed to the brim with top-tier content and loads of user-friendly features. Quality software paired with strong promotional and bonus offerings make SugarHouse a credible choice for any New Jersey online casino player.
4.7
SugarHouse’s iRush Rewards loyalty program
Whether you’re a casual or experienced gambler, the SugarHouse iRush Rewards loyalty program ensures that all players benefit from having a membership.
Every cash wager you make playing a SugarHouse game earns you both iRush Rewards and Bonus Bank points that you can exchange for prizes.
The points move you up the 11 loyalty tiers, and you earn increasingly valuable prizes with every level.
SugarHouse players can exchange loyalty points for prizes, including guaranteed bonus money, gifts and services, special celebratory dinners and complimentary cruises.
Bonus Bank, Bonus Store and Bonus Money Meter
Even lower-tier players earn points for real-money wagers, which add up in their Bonus Bank. Players can exchange these points for free bonus money.
SugarHouse provides a handy progress bar called the Bonus Money Meter, which tracks your bonus points, bonus money and wagering requirements so that you can see everything at a glance.
You can exchange, play through, build up or cash out your points whenever you like, as long as you’ve met the one-time playthrough.
You can exchange your Bonus Bank points in the Bonus Store for spins on the prize wheel, virtual scratch-off cards and other guaranteed real-money prizes.
Note that you can only play through one bonus offer at a time. You must use the bonus money on eligible games, which includes all slots and video poker games.
Invite-only bonus bingo
You may receive an invitation to join a bonus bingo game for real-money prizes while logged into your PlaySugarHouse.com NJ account.
SugarHouse NJ hosts up to 20 bonus bingo games a day.
Randomly selected players will get a pop-up window that is the invitation to play. Invites are good for within the time frame specified.
Refer-a-friend program
Successfully refer a friend to PlaySugarHouse.com NJ and receive a scratch-off card good for bonus cash anywhere from $50 to $500.
It’s this kind of element-of-chance aspect that makes SugarHouse’s bonus games so much fun to play.
Like many of the SugarHouse bonus games, you are guaranteed cash for referring a friend and, at the same time, you also have a chance to win big money.
Chat room and social media promotions
SugarHouse Casino places a premium on its online social element. To that end, it offers numerous chances to win prizes in its chat rooms and associated social media sites.
Contests sometimes involve trivia questions posted in the PlaySugarHouse.com chat room or on social media sites such as Facebook, Instagram, YouTube, Twitter and Google+.
Prizes could include guaranteed bonus money, spins on the prize wheel, exclusive promo codes and bonus money scratch-off cards.
SugarHouse NJ website, app
If you prefer the full online casino experience, including the entire SugarHouse NJ library of game titles, you likely will prefer the site from your PC or Apple desktop computer.
The site supports a full range of browsers, including Mozilla Firefox, Google Chrome, Internet Explorer and Safari for Mac computers.
If you prefer to gamble on the go, the SugarHouse NJ mobile app provides a compact version of the interface.
You can download the app for Apple iOS and Android-powered mobile devices from the SugarHouse NJ website.
SugarHouse NJ website
Rush Street Interactive’s proprietary interface offers the best of both worlds: A quick-loading website with user-friendly functionality and eye-pleasing graphics.
The SugarHouse NJ online game lobby has the most detailed and intuitive search function in the New Jersey online casino market.
The menu lets you search and sort games by title, type, developer, most popular, hottest winners and more.
Each title displayed in the game lobby includes the minimum wager necessary to cover all paylines.
On the right-hand side of the page — scrolling from top to bottom — is a list of recent winners, including the player’s name, their wager, payoff and the name of the game.
The menu under “My Account” at the top of the page includes several account management options. The “Support Center” link is equally beneficial.
There is also a separate link for the live chat support at the bottom left side of the page.
SugarHouse NJ mobile app
The SugarHouse NJ app features all the same user-friendly features as the desktop version, all positioned in the same place.
Your account details are right where they should be. The game lobby has the same search-and-sort menu. Live chat support and your progress bar are right where you’d expect them to be, too.
The primary difference between the two interfaces is the number of games on offer.
While the full desktop version has a game library of more than 600 titles, the app has about half that many, with about 280 games.
That said, 280 games are nothing to sneeze at, as it dwarfs most of the SugarHouse online casino competitors in New Jersey.
Sign up for SugarHouse Sportsbook and Casino NJ
It only takes a few minutes to register for a new online casino account on SugarHouse online in New Jersey.
You will need to upload a photo of your driver’s license or state identification card.
If you are already a member of iRush Rewards through the sportsbook or land-based SugarHouse Casino in Philadelphia, you can streamline the registration process by clicking the box to connect your membership with your new online casino account.
Other memberships you can associate with your new PlaySugarHouse.com NJ account are SugarHouse online casino PA and Casino4Fun.
The only requirements necessary to play online casino games for real money on SugarHouse are that you are at least 21 years old and physically within the Garden State borders.
Don’t forget to use promo code PLAYNJ to qualify for your 100% bonus match, up to $250, on the first deposit when you register for your new account.
Claim your $250 deposit match bonus with affiliate code PLAYNJSugarHouse online casino NJ banking
SugarHouse Casino NJ accepts several deposit methods, including:
The minimum deposit at SugarHouse NJ is $10; the maximum deposit is $50,000 (by wire transfer only).
Withdrawals run more smoothly when you request funds via the same method you use to make deposits.
Generally speaking, withdrawals take up to two days. However, if you request a check by mail, it can take up to two weeks.
SugarHouse NJ customer support
Although the SugarHouse NJ casino runs on an intuitive and responsive platform, you might require customer service at some point down the road.
With that in mind, SugarHouse NJ provides several options.
A comprehensive FAQ section will more than likely cover most of your questions.
However, should you need further attention, you can reach a customer service representative via live chat or telephone at 1-855-752-8181 from 9:30 a.m. to 2 a.m.
You can also use the site’s email form 24/7.
SugarHouse NJ online games
Rush Street Interactive offers a massive compilation of games.
Currently, the SugarHouse online casino offers more than 600 titles, including live dealer, slots, table games, video poker and blackjack, virtual sports, keno and Slingo.
SugarHouse adds games often, so players should check in regularly.
The site offers games from a wide variety of software developers, including NetEnt, Evolution Gaming, IGT, Shufflemaster and NextGen Gaming.
Divine Fortune is the only progressive slot at PlaySugarHouse.com, so it means the jackpot builds up quickly.
Slots
In addition to the SugarHouse online exclusive Multi-Bet Blackjack with optional side bets, other popular video slot games you can play include:
SugarHouse adds new titles every month, so be sure to check the online game lobby regularly.
Live dealer
Online casino games cannot capture the same thrill as a land-based casino, though they can come close with live dealer games.
Live dealer table games connect you with real people, including other players.
Real dealers deal real cards on real felt-covered tables. Your wagers are placed on a real roulette wheel, spun by a real dealer.
Evolution Gaming supplies the live dealer games in New Jersey, which feature HD video streaming from the company’s Atlantic City studio.
Five online live dealer table games are available at SugarHouse NJ, including:
Video blackjack
You will find six types of online blackjack at PlaySugarHouse NJ, including its exclusive, Multi-Bet Blackjack with optional side bets.
Other titles include:
Video poker
The SugarHouse NJ app includes 12 of the 14 varieties of online video poker you can find on the desktop platform, including Jacks or Better, Triple Play, Deuces Wild and Five Play.
Minimum bets range from 1 cent to 10 cents.
Roulette
SugarHouse Casino NJ offers eight various video roulette games, not counting the live dealer options. They include:
It’s a good idea to check the rules before making a wager, as games can vary slightly from one another.
Virtual sports
SugarHouse was the first online casino in the Garden State to offer virtual sports.
SugarHouse NJ offers virtual football and soccer, horse racing, greyhound racing, motorcycle racing and car racing.
There are odds on the virtual events, and a random number generator determines the winner.
Keno and Slingo
The SugarHouse online casino in New Jersey provides several Slingo and keno games, including:
Some Slingo games have bonus features that multiply winnings, draw additional numbered balls and more.
SugarHouse NJ online casino history
Rush Street Interactive (RSI) is the online gaming division of Chicago-based Rush Street Gaming, the owner of SugarHouse Casino in Philadelphia, as well as the land-based Rivers casinos in Pittsburgh, in the Chicago area and upstate New York.
The brick-and-mortar SugarHouse Casino in PA underwent a $550 million expansion in 2016, including additional casino floor space, new restaurants and a parking structure. Future expansion plans call for a 500-room hotel, spa and event center.
In the same year, RSI partnered with Golden Nugget Atlantic City and launched its PlaySugarHouse.com online casino in New Jersey on the Golden Nugget license, alongside Golden Nugget and Betfair online casinos.
Regulated by the New Jersey Division of Gaming Enforcement, land-based casinos in the Garden State are allowed up to three skins on each operator license.
In the neighboring state of Pennsylvania, while lawmakers debated whether or not to legalize online casinos in the Keystone State, SugarHouse jumped ahead of the game and launched its free-to-play social gaming site, Casino4Fun.com, in 2015.
The SugarHouse online casino and sportsbook went live in PA in 2019.
SugarHouse NJ’s associated online sportsbook initially launched under the Golden Nugget license in 2018.
However, because the owner of the Golden Nugget owns an NBA franchise as well, it means that wagers on pro basketball games cannot be accepted. Monmouth Park Racetrack in Oceanport, NJ, now licenses the online SugarHouse Sportsbook.
Because so many states have legal sports betting nowadays, many people are curious about the SugarHouse Sportsbook. So, there are many features that need to be explored in this SugarHouse Sportsbook review. To help with that, you can check out the table below for a peek at how SugarHouse stacked up.
In order to claim this bonus, you must be physically present in NJ or PA.
100% up to $250 Deposit Match -
VI Rating: 4.5
VegasInsider SugarHouse Sportsbook Rating
ContentsSugarHouse Sportsbook Promo Code
SugarHouse Welcome Offer
In order to use the SugarHouse promo code, you must be a new customer. And, you will have to enter the code when signing up for the SugarHouse Pennsylvania or SugarHouse New Jersey website. However, the promo code is very easy to redeem and gives you access to the 100% first deposit match up to $250 welcome promotion.
So, you will have to sign up for a new account plus enter the SugarHouse promo code to unlock this offer. You must make sure to use the promo code at the time that you are signing up. And, you must follow the wagering requirements in order to keep the bonus cash you earn with the promotion.
How to Sign Up at SugarHouse
When signing up for a new account at SugarHouse it’s worth noting that you need to be within the state of New Jersey, Pennsylvania or Indiana.
Below we have outlined the process of how to sign up at SugarHouse, along with any details that you need to know:
That’s pretty much the whole process of registering an account with SugarHouse.
You can speed up the process somewhat if you are using an existing Rush Rewards account. You can also use your existing Casino4Fun account and your New Jersey PlaySugarHouse account if you wish.
The option to enter this info is on page 1. You do not have to use this info if you already have an account with any of these and you can sign up to a new account that runs alongside if preferred.
(T&C's Apply, 21+, Only in NJ and PA) How to Bet with SugarHouse
The sportsbook at SugarHouse is simple to use. The layout is one of the best for US-facing bookmakers and even if you’ve never spent a second of your life on a sportsbook before it should be pretty straightforward.
The first thing to note is the odds of your bet. You need to navigate to the sport or the betting market that you want to bet on. You will see the odds for that bet at the side of that market. This will be represented by a positive or negative (+/-) number.
To place the bet you need to click on the odds, which is a blue button within the sportsbook. Once you do this you will notice that the bet then gets moved into your bet slip. The bet slip can be found at the bottom of the page and is active only when bets are added there.
Here it will tell you the bet you want to place, the market, and the game. It will also highlight the odds for that bet as well. If you have more than one selection, it will expand to allow parlay bets and even round robin bets.
In the “wager” box simply enter the stake that you want to place. Once you do this it will highlight how much you will win in the “to win” box. This amount is only the profit from the bet, so be aware that you get your stake back as well.
Finally, double-check your pick and make sure the odds are correct. Then click “Place Bet” and your bet will be matched. You can check the status of this in your account or within the bet slip if it’s eligible for cash out.
Other SugarHouse Sportsbook PromotionsOutside of the $250 deposit match for your welcome offer, SugarHouse includes a wide range of promotions. Here are just some of the more lucrative ones:iRush Rewards
The iRush Rewards program is just one of the loyalty offers that you can access. You earn 1 point for each $10 wagered and the more you bet, the more points per $ you get. Points can then be used in the online store to exchange for bonuses and prizes.
MLB Stacker Sweep
The Stacker Sweep is an offer that has been running throughout the playoffs in the MLB. Basically, if you place $50 or more in bets on a single playoff game then you will earn entry into the draw to win a prize. The prize is based on what happens in the game and money is added as follows:
SugarHouse Betting Markets
The sportsbook has a very good betting market available. However, this SugarHouse Sportsbook review must note that there are other online sportsbooks with larger betting markets offered. However, SugarHouse New Jersey and SugarHouse Pennsylvania customers will most likely find the majority of sports that they want.
The sports offered on the Sugarhouse NJ and SugarHouse PA markets are
The website also offers many kinds of bets for customers. The bet slip offers single bets, combination or parlays bets, and system (round-robin) bets - however, for round-robin bets it is a combination of parlays and you must choose at least two games to wager on.
The SugarHouse New Jersey and SugarHouse Pennsylvania sports markets have all the basic sports Americans are used to. However, it is lacking when it comes to more obscure sports and leagues. Though the inclusion of darts, Rugby Union, and Aussie rules does up the sportsbook review rating overall.
SugarHouse Sportsbook Odds
As mentioned before, the online sportsbook has many popular sports available. And, the odds listed on the website are very similar to the odds you will find for the same sporting events on other online sportsbooks. So, you can rest assured that the people at this online sportsbook are keeping up to date on the most current odds possible.
For instance, let’s take a look at the odds listed for an upcoming sporting event. The Kansas City Royals will be facing the Baltimore Orioles in an upcoming Major League Baseball game. As of right now, the Kansas City Royals are given +123 Moneyline Odds for the event and the Baltimore Orioles are given -139.
So, that means you can calculate what you would win if you place a wager on either team and it pays out. All we need to know is the stake. For these purposes, we will use a stake of $100.
Now, if you were to place $100 on the Kansas City Royals to win and they did, you would receive a profit of $123. But, if you were to place $100 on the Baltimore Orioles to win and they did, you would receive a profit of $171. So, either way, you stand to make a pretty decent profit.
Live Betting & Streaming with SugarHouse
So, you may be wondering about the live features of the SugarHouse NJ and SugarHouse PA online sportsbooks. And, the good news is that the brand does have some live options available. Plus, the live options seem to only be growing.
As of right now, brand’s sports betting offers live betting on select games that are in progress. And, the selection of live betting games is quite large. So, if you are looking to bet on a major sport in-game, PlaySugarHouse has you covered.
Now, the SugarHouse Sportsbook also offers live streams of sporting events. However, not all sporting events are available. Typically, live streams are only available on the online sportsbook for major sporting events. Right now, the new tennis live streams are quite popular on the website.
SugarHouse Sportsbook App
Now, many of you are probably wondering if the SugarHouse Sportsbook has an app. So, eager sports bettors out there will be happy to find out that there is, in fact, a SugarHouse app. And, if you are of legal gambling age and in either New Jersey or Pennsylvania, you will be able to use the SugarHouse app to place real money bets on sporting events.
As of right now, the SugarHouse app is only available for iOS/iPhone users as well as Android users. Plus, it is important to keep in mind that Google Play does not yet allow real money betting apps to be listed in the store. Now, in order to download the app, you must have an up-to-date operating system as well as sufficient memory on your device of choice.
The mobile app has been praised by users as they feel the app gives the same user experience as the website. The graphics are consistent with the PlaySugarHouse website as is the ease of use. So, fans of the SugarHouse online sportsbook should be content with what the app has to offer.
T&Cs Apply, 21+, only in NJ SugarHouse Casino
As you may already know, SugarHouse Sportsbook is integrated with the great SugarHouse Casino. That means you can bet on sports and play great online casino games all from one app!
With tons of games and over 100 slots, SugarHouse Casino makes sure the fun never stops. Plus, try out great Slingo games. Read the full SugarHouse Casino review to get the full lowdown on all you can play with SugarHouse.
Also, the same great welcome bonus is available for the casino. So, get a 100% match on your first deposit up to $250!
Banking MethodsSugarhouse Employee Self Service
Now, it is very important to make sure the payment options accepted by an online sportsbook will work well for you. And, it works in the SugarHouse online sportsbooks’ favor that it accepts so many forms of payment. So, no matter what your preferred mode of payment is, you should be able to make it work with the online sportsbook.
The deposit methods you can use on the online sportsbook are:
So, as you can see, no matter what your preferred method of payment is, the operator has you covered. If you prefer to use a card, you can. If you prefer to use cash, you can! And, if you prefer to use an eWallet option, you can do that as well!
SugarHouse Customer CareSugarhouse Casino Customer Service Telephone
Now, the SugarHouse Sportsbook happens to have a great customer care team. The team is available from 9:30 AM ET to 2:30 AM ET, which is quite a stretch of time. And, there are multiple ways you can get your question answered.
The Help Center is extremely thorough. There is a frequently asked questions section that has a search option, so you can see if your question has already been answered. Plus, the help center also has an email support option.
But, the brand also has the quickest and best form of customer care in my experience, which is the live chat feature. If you contact the live chat agent during any time between the hours already mentioned, you will be connected to a customer service agent quickly and easily. The agent will work their hardest to find you an answer to your question in a short period of time.
Plus, the help center of the website also has a great tutorial section. So, if you are new to sports betting, this section can help you learn the ins and outs of the process. And, you should be ready to place your bets in no time.
Sugarhouse Casino Customer Service LoginSugarHouse Sportsbook Review - Final Verdict
Now, the sportsbook is definitely one of the best online sportsbooks around. Not only does it have the brand behind it, but it lives up to its reputation. And, with the mobile app available, customers will be able to easily use the sportsbook wherever and whenever they want.
The welcome offer that gives new customers a 100% first deposit match up to $250 is sure to attract new users. And, the live betting option is an exciting feature that is expected to expand. Plus, the live streaming option is set to expand its market as well.
So, it appears the PlaySugarHouse sportsbook is set to address its own shortcomings in the coming months. And, that will definitely make it an even more competitive online sportsbook. Customers will want to keep an eye on this exciting sportsbook.
SugarHouse Sportsbook FAQHow do I access SugarHouse from my phone?
Those on Android can download the app straight from the SugarHouse website. But those on iOS will first need to download GeoGuard from the App Store. This app is needed to trace the location of where you are playing.
Once you have done this, simply visit the SugarHouse sportsbook from your mobile browser and you will be good to go.
How do I get the SugarHouse welcome offer?
To use the SugarHouse promo code, you must be a new customer. The promo code listed in this review is very easy to redeem and gives you access to the 100% first deposit match up to $250 welcome promotion.
What happens if I leave one of that accepted states whilst on the app?
If you leave either Pennsylvania, New Jersey or Indiana from the respected Sportsbook for those jurisdictions then your session will be terminated. If you on the sportsbook you will no longer be able to access any bets and if you are on the casino your game will end.
How do I contact SugarHouse?
There are several ways that you can get in touch with SugarHouse. These include:
All support options run from 9:30 am to 2:00 am every day.
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